Community Health Council - May 20, 2026

Agenda

Governance Committee Agenda

FINANCE COMMITTEE AGENDA

CHC Full Council Agenda

Minutes

Members Present:

• Jacqueline Arn
• Debra Newton
• Jerome Dalnes
• Rebecca Martin
• Brianne Salvati
• Renel Muro
• Tara Schoffstall
• Geraldine Hall

Members Absent:

• Jerome Dalnes (E)

Staff Present:

• Juliana Danforth
• Adam Kearl
• Steve Roy
• Selynn Edwards
• Andrew Suchocki
• Emily Ketola
• Jessica Jacobs
• Sarah Jacobson
• Ryan Spiker
• Leslie King

Call to Order 

Jacqueline called the meeting to order at 5:42 p.m. A quorum was established.

Approval of April 15, 2026 Full Council Minutes

Council Vote

The Council reviewed the minutes for the April 15, 2026 meeting. Jacqueline opened the floor for a motion.

Motion: Brianne motioned to approve the minutes as written.
Second: Debra seconded. No further discussion.
Vote: Approved Unanimously.

Committee Reporting

Council Vote

Finance Committee: Adam shared the year-to-date Revenue and Expenditures report for period ending January 30, 2026

Adam shared the Special Revenue Addendum as of March 11, 2026 Adam Kearl presented the finance policies for 2026.

Bad Debt Write-Off Policy
Motion: Rebecca motioned to approve the Policy as written.
Second: Renel seconded.
Vote: Approved Unanimously.

Billing Policy
Motion: Brianne motioned to approve the Policy as written.
Second: Renel seconded.
Vote: Approved Unanimously.

Collections Policy
Motion: Renel motioned to approve the Policy as written.
Second: Brianne seconded.
Vote: Approved Unanimously.

Fee Schedule Policy
Motion: Rebecca motioned to approve the Policy as written.
Second: Debra seconded.
Vote: Approved Unanimously.

Financial Management and Internal Controls Policy 
Motion: Brianne motioned to approve the Policy as written. 
Second: Geraldine seconded.
Vote: Approved Unanimously.

Restrictions on the Usage of HRSA Grant Funds Policy 
Motion: Renel motioned to approve the Policy as written. 
Second: Rebecca seconded.
Vote: Approved Unanimously.

Sliding Fee Discount Policy
Motion: Geraldine motioned to approve the Policy as written.
Second: Renel seconded.
Vote: Approved Unanimously.

Waiving Fees Policy
Motion: Rebecca motioned to approve the Policy as written.
Second: Geraldine seconded.
Vote: Approved Unanimously.

QI Committee: Routine. Nothing to report.

Performance Metrics and Patient Satisfaction – Dental

Dental Patient Satisfaction: Ryan Spiker presented Patient Satisfaction scores for Quarter 1. Survey sample size was 268 Surveys.

Overall Satisfaction: Scores saw a slight decrease. Current score is 89.9 narrowly missing the State benchmark as well as the National and Regional.

Staff Worked Well Together By Facility: Most locations scoring in the 90% range with Sandy scoring the highest at 95%

Patient Loyalty Intentions by Facility: Beavercreek received 100% score. Other locations scores ranging from 88-98%

Patient Satisfaction Core: 12 questions in this category, all scoring high. Phone Attendant Courtesy saw an increase, now scoring 93.6%

Appointment Wait and Staff Worked Well Together: Appointment wait scores continue to stay above the State benchmark. Staff worked well together score continued to only slightly miss the State benchmark by 0.9%.

Provider Listening and Provider Wait Scores: Provider Listening Score increased, but is still not meeting benchmarks. Provider Wait scores dropped and is now not meeting National, Regional and State benchmark.

Experience Scores: Connected to Care Team within 15 Mins of App scored 100% while Waiting Area Delays Communicated scored 50%

Provider Experience Scores: Provider involved in your care cores decreased to 92.2%. Now not meeting the National or Regional benchamark.

Satisfaction & Experience comparisons shared by Language, Ethnicity Gender: Trends reviewed

Patient comments by type: The client feedback data presented in two pie charts. One chart for Positive feedback, and a second for Opportunities for improvement. These charts are broken down into comment themes. 85 Positive comments received, and 35 Opportunities for Improvement.

Dental Performance Metrics: Selynn Edwards presented the Dental Quarterly Performance Metrics.

Quarter 1 dashboards presented for each clinic: Beavercreek, Gladstone, and Sandy, Sunnyside. Selynn spoke to the areas where they are performing well and where improvements can be made for each location.

CareOregon Metrics 2026: Soft targets have not been assigned. Selynn ois unable to present that data. Dental team will continue to focus on Prevention, Diabetes and Utilization.

Rural Health Transformation Grant

Council Vote

Adam spoke to the council regarding what the Rrual Health Transformation Grant is and what it would cover.

Motion: Brianne motioned to approve the application to the grant.
Second: Debra seconded. No further discussion.
Vote: Approved Unanimously.

FQHC Staff Report

H3S: Organizational Assessment Underway – Stakeholder advisory panel will include staff and community members. Council members can be recommended as a stakeholder. Additional information will be sent out to Council. This is being run at the Department level.

County Layoffs/Bumping: Health Centers will not be laying off any staff. We have been impacted by the bumping process. Midway through this round of the process.

Budget Committee: Health Centers presents next week. Link for the presentation and process will be forwarded to Council members. 26-27FY Budget should be approved by the end of next week.

Public Comment 

Next Meeting and Agenda

Next meeting is June 17, 2026, at 5:00 p.m. VIA ZOOM.

• Routine Items

Adjourn

Meeting adjourned at 6:58p.m.

Upcoming meetings/events:

Governance Committee, June 17, 2026

Finance Committee, July 15, 2026

Quality Improvement Committee, June 17, 2026

Full Council Meeting, June 17, 2026

Council packet and handouts include:

• Agenda
• Governance Committee Meeting Minutes
• Finance Committee Meeting Minutes
• Monthly Financials
• Financial Policies
• CHC Full Council Meeting Minutes
• Provider Credentialing
• Dental Patient Satisfaction
• Dental Performance Metrics